Privacy Policy

How we handle your information

PACPAWN.COM (“we,” “us”) respects your privacy. This policy explains what information we collect when you shop with us, how we use it, and the choices you have.

Information we collect

• Order information: your name, shipping and billing address, email address, phone number and the items you buy.
• Account information: if you create an account, your login details and order history.
• Messages: anything you send us through our contact form, email or phone.
• Email list: your email address and preferences if you sign up for deal alerts.
• Site usage: basic information collected through cookies, such as pages viewed and items in your cart.

Payment information

Payments are processed securely by Stripe. Your full card number is entered directly with Stripe and is never stored on our website.

How we use your information

• To process, ship and track your orders
• To answer your questions and handle returns
• To send order and shipping updates
• To send deal emails, only if you signed up for them
• To calculate sales tax and meet our legal and tax obligations
• To prevent fraud and keep the site secure

Who we share it with

We do not sell your personal information. We share only what is needed to run the store: our payment processor (Stripe), shipping carriers (such as USPS and UPS) to deliver your order, our website host and email service to run the site and send emails, and government agencies when required by law.

Cookies

Our site uses cookies to keep your cart working, remember your login and understand how the site is used. Some cookies come from services such as Google and Pinterest that help us show our products to shoppers. You can block or delete cookies in your browser settings, but parts of the site, like the cart, may not work without them.

Your choices

• You can unsubscribe from deal emails at any time using the link at the bottom of every email.
• You can ask us to show you, correct or delete the personal information we hold about you by contacting us. We may need to keep some order records for tax and legal reasons.

Children

Our store is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the bottom of this page shows when it was last changed.

Last updated: November 13, 2026