Shipping Policy

Over 95% of our items ship free in the United States

Shipping costs in the United States

The shipping cost for your order is always shown in your cart and at checkout before you pay. There are no hidden handling fees.

Handling time

• Store items ship the same or next business day after payment.
• Freefall items ship within five business days after payment.

Business days are Monday through Friday, not counting holidays.

Delivery time

Most U.S. orders arrive 2 to 6 business days after they ship. We ship with USPS, and heavier packages usually go by UPS. You’ll get a tracking number by email when your order ships.

International shipping

We ship to many countries outside the United States. International shipping is calculated at checkout based on the destination and package weight. Import duties, taxes and customs fees charged by the destination country are the buyer’s responsibility and are not included in our shipping charge.

Lost or damaged packages

If your package hasn’t arrived after its expected delivery date, or arrives damaged, contact us and we’ll work with you to make it right.

Address accuracy

Please check your shipping address at checkout. If you notice a mistake, contact us right away so we can fix it before your order ships.

For returns and refunds, see our Returns & Guarantee page.

Last updated: November 13, 2026